Page 25 - Embark-Annual-Report-Flipbook

Embark Treatment Approach Drives Outcomes
To provide the highest quality of care and meet the needs of clients and families, Embark administers several tools and surveys that quantitatively and qualitatively measure each family’s experience at our programs.
The Therapeutic Alliance
The therapeutic alliance is the beneficial relationship that forms between family and therapist.9
We measure this through the Youth Outcome Questionnaire, Therapeutic Alliance (Y-OQ TA) outcomes survey. Scores range from 0-20, with higher scores indicating greater alliances. Even early in treatment, a higher alliance significantly predicts better treatment outcomes.10,11 At midtreatment (30 days at Embark) and discharge, the average Embark family reported very high therapeutic alliance scores, with median scores of 17.9 at midtreatment and 18.1 at discharge.
The therapeutic alliance is the single best predictor of positive results that a treatment provider directly influences. It’s also a catalyst for growth. When clients and parents feel a strong alliance with their therapist, they’re more likely to get better. A strong alliance is based on agreement about treatment goals, activities, and tasks and developing a trusting bond.12
Feedback-informed treatment is important to this alliance, as it promotes
alignment as clients, their families, and their therapist collaboratively use data to make treatment plans. Independent research has validated using feedback-informed principles in therapy to improve quality of life and accelerate treatment outcomes.13,14
To gather as much feedback as possible, in addition to the Y-OQ TA, Embark administers the Therapeutic Alliance Self-Report every 15 days, alongside other mental health outcomes surveys every 30 days, to measure the relationship between therapist and client.
If something needs to change, our team can quickly address it.
The Client Voice
Client insight is vital to our outcomes-driven treatment approach. Alongside their parents, clients were regularly asked to assess their level of satisfaction, quantitatively and qualitatively, with Embark services. For one question, “How likely is it that you would recommend Embark to a family or individual with similar struggles?” on a scale of 1-10, 77% of clients and 85% of caregivers reported at least a 7 out of 10.
Over half of clients and parents reported 9s and 10s.
Measuring Lasting Change: The Embark Behavioral Health Annual Outcomes Report 25